Any vehicle owner within 40kms of The Garage and between the hours of 8.00am and 5pm
604 733 1312
Existing customers of The Garage who are more than 40 kms from The Garage and/or outside our working hours and overnight
1 866 438 6272
If you are an existing customer of The Garage, be sure to have your Personal Emergency Access Code ready when you call. It is located on your Emergency Roadside Assistance sticker on your windscreen.
You may also text us on 778 785 5469 or email.
What happens when I contact you?
Within 40kms, 8am-5pm
If you call us on 604 733 1312 during working hours, we will have a brief discussion to assess the situation with your vehicle, learn about your needs and choose a course of action. This could mean that we organize a tow truck to bring your vehicle back to The Garage or send a member of our service staff to assist you. If you are an existing customer covered by our 24/7 Emergency Roadside Assistance under our Peace of Mind Warranty, we may also start the warranty claim process.
If you call 1866 438 6272 NAPA Autopro will find the best, stress-free solution for you once they have established your membership status and your vehicle’s location. Please click on this document for details of our 24/7 Emergency Roadside Assistance throughout North America.